Utility or Tax Bill Payment


  MuniciPAY

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Paying Utility or Tax Bills by Phone

The Town of Big Stone Gap offers the convenience of accepting MasterCard, Discover, American Express and Visa debit/credit cards for Utility Bills and Tax Bills. The payment processing company charges a convenience fee of 2.45%  ($3.00 minimum) to cardholders who use this service. Just give us a call at 276-523-0115 ext. 125 to use your MasterCard, Discover Card,  American Express or Visa.


Paying Your Bills Online  

Credit Card Payments Made Online:

Now you can pay your Utility and Tax Bills from the comfort of your home or office by using our online payment service. Credit cards accepted: MasterCard, Discover, American Express or Visa. A per transaction convenience fee of 2.45% ($3.00 minimum) will be charged by the payment processing company for this service.

Electronic Check Payments Made Online:

The Town of Big Stone Gap now accepts electronic check payments using our online payment service. Payments will be charged to your checking or savings account at your bank. You will need your 9-digit routing number, as well as your account number from your personal checks (see example below). A per transaction convenience fee of $1.50 will be charged by the payment processing company for this service.

check services

IMPORTANT: When Payment Options appear, click on the "Switch to Pay with Check" link and then continue entering your information.


Online Payment Links

Before You Make Your Payment:

Please remember that utility bills must be paid in full to ensure that your service will not be interrupted.  

If your service has been disconnected, please contact the Water Department at
276-523-0115 ext. 125 to get the total amount required to reconnect your service before paying your bill online.

If you have any questions about your water bill or tax bill, please contact us at 276-523-0115 ext. 125 before making a payment.

You can pay your Utility Bill via MuniciPAY using:

  • Visa, MasterCard, Discover, American Express (convenience fee will apply)
  • Electronic Check Payments (convenience fee will apply)

Pay Online


You can pay your Tax Bill via MuniciPAY using:

  • Visa, MasterCard, Discover, American Express (convenience fee will apply)
  • Electronic Check Payments (convenience fee will apply)

Pay Online